Your patients aren't gone.
They just forgot about you.
Direct mail that re-engages lapsed patients, attracts new ones, and sends timely care reminders — automatically. No tech team required.
Connects with your existing tools
Every touchpoint, handled.
From winning back a patient who skipped their last appointment to finding brand-new patients in your zip code — winback.io does it all with physical mail.
Win Back Lapsed Patients
Identify patients who haven't visited in 90, 180, or 365+ days and send a personal note or postcard inviting them back. Physical mail cuts through inbox noise in a way email never can.
Annual Checkup Reminders
Send timely care reminders — annual physicals, dental cleanings, eye exams, flu shots — timed exactly 11 months after a patient's last visit. They'll think you're remarkably attentive.
New Patient Acquisition
Target households within a set radius of your practice by age, income, homeowner status, family composition, and more. Reach people actively looking for a provider — before your competitors do.
Seasonal Health Campaigns
Flu season, allergy season, open enrollment — send targeted mailers at exactly the right time of year to keep your patients healthy and your schedule full.
VIP Patient Appreciation
Send handwritten notes to your most loyal patients on their birthdays, anniversaries, or after major procedures. Real pen-on-paper feel, sent automatically — without you lifting a finger.
New Mover Targeting
Newly moved families are actively searching for a new doctor, dentist, or specialist. Be the first piece of mail they receive with a warm welcome offer to your practice.
Set up a campaign in minutes,
not months.
No agency. No contracts. No minimum spend. Just pick your goal and go.
Retention
Connect your patient data via CSV upload or your existing platform.
Select a patient segment — lapsed 90 days, no-shows, VIPs, and more.
Design your postcard, note, or greeting card with our intuitive builder.
Send and track real appointments booked — not modeled guesses.
Acquisition
Open the audience builder — no existing list needed.
Target by radius from your practice, age, family type, income, and more.
Design a compelling "new patient offer" mailer that stands out in the mailbox.
Watch new patient inquiries roll in and track every conversion.
Reminders
Upload your patient list with last-visit dates.
Set a rule — e.g. "Send 11 months after last appointment."
Design a friendly reminder postcard or handwritten note.
Patients receive a timely, personal nudge — and book. Automatically.
The right format for every message.
Full color postcards for visibility. Handwritten notes for warmth. Greeting cards for moments that matter.
Postcards
Full-color, full-bleed print in multiple sizes. Perfect for new patient offers, seasonal campaigns, and checkup reminders. High visibility, high impact.
Handwritten Notes
Robotic handwriting that looks genuinely personal. Multiple pen styles to choose from. Patients actually open and read these — because they feel real.
Greeting Cards
Premium card stock with envelopes. Ideal for patient birthday cards, procedure follow-ups, and appreciation notes that build genuine loyalty.
Email gets ignored.
Mail gets opened.
90% open rate vs. ~20% for email
Physical mail is impossible to ignore. It sits on the counter, it gets passed around, and it's not competing with 200 other messages in an inbox.
HIPAA-conscious outreach
Use your own patient data from your own systems — we don't store or sell health data. You control exactly what gets sent and to whom.
Real ROI you can measure
Track actual appointments booked — not guesses or modeled estimates. Every campaign shows you exactly what it earned, powered by your real data.
No contracts, no minimums
Pay per piece, all postage included. Start with 50 mailers or 50,000 — scale up or down any time, with zero commitments.
Practices that get it, love it.
Physical mail fills the gaps where digital just can't compete.
"We sent a reactivation campaign to 600 patients who hadn't visited in over a year. Within 6 weeks, 41 of them booked appointments. That's a campaign that paid for itself ten times over."
"The new mover targeting is incredible. We're a dental practice and we specifically target families with kids who've just moved into our area. Our new patient intake is up 35% year over year."
"I set up annual checkup reminder mailers once and they just run. Every month a batch goes out to patients whose appointment anniversary is approaching. It's the best 'set it and forget it' I've ever used."
Pay per piece. All postage included.
No setup fees, no subscriptions, no surprise charges. Every price below includes printing, postage, and delivery.
Works with what you already use.
Connect your patient data in minutes. Or just upload a CSV — no tech required.
Pull customer segments directly from your Shopify store — no export needed.
Built for membership-driven practices and clubs using Commerce7.
Add a physical mail step inside your Klaviyo flows and automations.
Any patient list, any format. Upload a CSV and you're ready to send.
Ready to fill your schedule?
Get $150 in free credit when you sign up. No contracts, no minimums. Your first campaign takes minutes to launch.