The #1 DTC Direct Mail App

Reactivate & retain customers with an elegant direct mail personalization platform.

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No contracts.
No minimums.
All results.

Send targeted direct mail to your Shopify segments in an easy-to-use platform. Choose an audience, draft a message, and start sending in minutes.

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8x ROI - 6.3% Reactivation Rate - 90% Open Rate

Transparent Pricing

$0.72 ea

5x7 Postcard

Our premium, personalized postcards are double-sided, printed on durable semi-gloss cardstock for vibrant colors and crisp detail. Perfect for campaigns that look and feel professional.

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$0.95 ea

6x9 Postcard

For when you need more space for your message and images. These premium (and personalized) direct mail postcards will help you stand out in an already high-performing channel.

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$1.95 ea

5x7 Premium Note

Winback and retain your customers with a personalized message in a stamped envelope—no bulk markings. Our 5x7 premium linen paper is sustainably and ethically sourced here in the United States.

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The Perfect Message for Every Customer

Reach out to the customers you want, when you want to, and tell them exactly what they need to hear. Track your conversion rate and ROI on every campaign.

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Why Winback.io Works

It gets opened.

Unlike emails, postcards don't end up in spam.
It feels personal.

Personalized cards show you care - and that creates loyalty.
It drives action.

Customers are more likely to return when they get a physical reminder.
It lasts longer.

Cards stick around on desks and fridges - not buried in an inbox.

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Us vs Them

We do everything they do (better/cheaper) and some things they don't offer.

Personalized Postcards
Premium Handwritten Notes
Self-Serve Campaign Builder
Limitless Targeting
Live ROI & LTV Analytics

How it works.

If you need quick retention and reactivation gains, you're in the right place.

Install the App

It takes less than 5 minutes to start.

Design Your Campaign

Add a message and a segment.

Mail Your Customers

With the right message and timing.

Review Your Analytics

And watch your ROI go up daily.

Ready to Get
Results with
Direct Mail?

Getting started has never been easier. All you need to do is add the app to your Shopify store and you'll be ready to send your first campaign.

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Winback.io Frequently Asked Direct Mail Questions

Some description

If you're a DTC brand, there's a good chance thatmost of your segments would benefit from direct mail. Ultimately, the answer to which segments should receive direct mail comes down to a simple question: If we send them mail, does it generate ROI through conversions? That's exactly the reason winback.io exists. You can utilize our platform to understand which of your Shopify segments are most responsive to direct mail.

Your early results will start populating in the platform within 2 weeks of executing your campaign. You can expect mature results from your campaign approximately 6 weeks after the delivery date.

Our mailers are sent through first-class mail so you can expect roughly a 2x lift on your engagement rate compared to direct mail.

The answer to this varies from brand to brand. If you're new to winback.io, we would recommend finding out which segment your brand tracks with the most value. Once you've identified the segment, isolate churned members of that segment and send them a targeted offer to tr and reengage them. If you'd like more tailored guidance, you can always connect with our team of experts at info@winback.io

Direct Mail Strategies for 2025

The #1 DTC Direct Mail App

No contracts.
No minimums.
All results.

8x ROI - 6.3% Reactivation Rate - 90% Open Rate